Terms of service

Terms of Service

Last Updated: July 16, 2026

Welcome to Trio Era. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By using our website or placing an order, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Products & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate.
  • Product colors may vary slightly due to screen settings and lighting.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product at any time.

3. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud or pricing errors.
  • Once your order has been confirmed and shipped, cancellation may not be possible.

4. Payment

We accept the payment methods displayed during checkout. By placing an order, you confirm that you are authorized to use the selected payment method.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on your location and courier services.
  • Trio Era is not responsible for delays caused by shipping companies, weather conditions, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Our 3-Day Return & Refund Policy applies to all eligible purchases.

  • Return requests must be made within 3 days of receiving the order.
  • Before returning any product, customers must contact us and send clear photos and a video on WhatsApp showing the product and the issue.
  • Refunds or replacements will only be processed after our team reviews the submitted evidence and, if necessary, receives the returned product.

7. Customer Responsibilities

You agree to:

  • Provide accurate and complete information when placing an order.
  • Use our website only for lawful purposes.
  • Not misuse or attempt to interfere with the operation or security of the website.

8. Intellectual Property

All content on this website, including logos, text, graphics, product images, designs, and other materials, is the property of Trio Era and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Trio Era shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability for any claim shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or share your personal information with third parties except as required to process your order or comply with legal obligations.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon being posted on our website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Trio Era
Email: trioeraoriginal@gmail.com
Phone / WhatsApp: 03087912834